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BE10

Privacy Policy

This Privacy and Data Protection Policy is an integral part of the Legal Notice of the website.

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement thereof and repealing Directive 95/46/EC (“GDPR”), as well as other implementing regulations, the entity informs Users that their data will be incorporated into the entity’s databases, in accordance with the following detail:

Data of the person responsible for the file and contact details of the Security Manager

  • Identity: BE10 SUPLEMENTS, S.L. with registered office at C. Remeieres, 22. 17100 La Bisbal d’Empordà, NIF B75769349 (hereinafter, the “Entity”).

  • E-mail: support@be10supplements.com

Head of Security: Joan Sais Ricart

Purposes of the processing

The data that the Company will keep about you are your name, address, telephone number, email address, as well as, if you have contracted any service, your username and password and payment details.


The Company will process the information it has in relation to the affected persons for the following purposes:

  • To manage any type of request, suggestion or request about our services and our activities made to us by interested parties.

  • Research and internal development of the activities and services we offer.

  • Commercial communications, which involves the processing of your data in order to inform you about our activities, and general information.

Interested parties may unsubscribe from these communications at the following address: support@be10supplements.com

  • Manage data provided by candidates for a job through the Curriculum Vitae (CV) provided to us for the purpose of the selection and recruitment process. 

  • Similarly, we may be required to use and retain personal information for legal and compliance reasons .

  • We may also use personal information to comply with internal and external audit requirements and in any other way we deem necessary or appropriate: (a) under applicable law (b) to respond to requests from courts, law enforcement, regulatory bodies and other public and governmental authorities (c) for compliance with our terms and conditions, and (d) to protect our rights, privacy, safety, or property, or those of others.

The Company will treat your data and information provided for the selection processes with the strictest confidentiality, adopting the necessary technical and organisational measures to prevent loss, misuse, alteration and/or unauthorised access.

Data retention

  • Curriculum Vitae Management: The Entity may keep its Curriculum Vitae for a maximum period of one year, at the end of which it will be automatically destroyed, in compliance with the principle of data quality.

  • To manage your registration as a user of the Website for as long as you remain a registered user.

  • For marketing services, the processing will be carried out until the customer communicates the intention to unsubscribe from the newsletter or receive commercial communications.

  • To determine the retention periods for the rest of the data, the Entity considers local laws, contractual obligations and the expectations and requirements of our customers. When personal information is no longer necessary for the purpose for which it was collected, we securely delete or destroy it.

Legitimacy

We process personal data in compliance with the law and with transparency and fairness. The processing of the data is carried out:

  • For the execution of the contracts signed with the Company, processing is necessary for the fulfilment of our obligations towards you.

  • With your consent.

  • For the satisfaction of a legitimate interest pursued by the Entity.

  • In compliance with the law

Data Flow

Data processors: the Company may facilitate access to certain personal data when it deems it necessary, in order to provide its services, as well as to improve them. When we share personal information, we do so in accordance with data privacy and security requirements, namely:

  • Financial institutions.
  • Providers of technological and analytical services.
  • Suppliers and collaborators of services linked to the provision of hospitality services.
  • Providers of services related to customer service.
  • Providers and collaborators of services related to marketing and advertising, such as advertising agencies, advertising partners or social networks that, in certain cases, may act as joint controllers.
  • Legal, economic and financial service providers.

Group companies: We share personal data between companies belonging to the Group to carry out and improve the services you have contracted with us

Transfer of data: Personal data will not be transferred to third parties except when indicated by law. The transfer of data is not considered to be the access and/or processing of personal data that are the responsibility of the Users when they are necessary for the proper provision of the contracted services. 

Origin

Origin: The Entity collects your personal information from the following sources:

  • Information provided directly to us by the affected party when requesting information, contracting or using our services or when requesting customer service services.

  • In addition, we may also obtain information from third parties that we believe is publicly available or on a commercial basis in order to provide you with services that we believe may be of interest to you and to maintain accuracy in the data, as well as to improve our services.

Rights

Right of Access, Rectification and Deletion: Data subjects have the right to obtain confirmation as to whether or not the Company is processing personal data concerning them. Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.


Right to Limitation and Opposition: In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. The Company will stop processing the data, unless compelling legitimate reasons arise, or in the event of the exercise or defence of possible claims.


Right to Portability: Data subjects have the right to request the portability of their data, allowing their data to be transmitted directly to an entity or company, provided that this is technically possible.


Such rights may be exercised through the email address to the Entity, at the address indicated in this Legal Notice, attaching a photocopy of the ID card of the owner of the data (support@be10supplements.com)

Updates and modifications

The Company reserves the right to modify and/or update data protection information when necessary in compliance with the General Data Protection Regulation (GDPR). If any changes occur, the new text will be published on this page, where you can access the current policy. In each case, the relationship with the Users will be governed by the rules established at the precise moment in which the website is accessed. 

9.Shipping: Communication and support channel

Interested parties may communicate any questions about the processing of their personal data or interpretation of our policy to the following email address: support@be10supplements.com.


In accordance with the provisions of Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce, you may revoke at any time the consent given to the receipt of advertising or promotional communications by email or other equivalent means of electronic communication by BE10 SUPLEMENTS, S.L. by sending an e-mail message with the subject “UNSUBSCRIBE E-mail”, to the following address: support@be10supplements.com.


The Entity maintains an active profile on the main social networks on the Internet (Facebook, Twitter, Linkedin, Youtube and Google+). The processing that the Entity will carry out with the data of its followers will be, in any case, what the social network allows for corporate profiles. The Entity will therefore be able to inform its followers by any means that the social network allows about its activities, presentations, offers, as well as provide personalized customer service. Under no circumstances will the Company extract data from social networks, unless the User’s consent is promptly and expressly obtained.

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BE10 SUPLEMENTS, S.L., as responsible for the processing of your data, will process them in order to respond to the query and/or request that you make to us through this contact form. Privacy Policy.
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